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HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site

HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site

  • Price: 
    $355.99
  • Availability: 
  • Mfr #:  HZ1J4PE
  • UNSPSC #:  81111812
  • Item #:  009243228
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  • cnet cat code #:  10070104
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Compatibility Information
Designed For P/N: AM867A, AM867AR, AM867B, AM867BR, AM867C, AM867CR
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
General
Service Included Parts and labor
Type Extended service agreement
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week