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HPE 2Y PW TC ESS MSA 2050 STORAGE SVC PL-R8
HPE 2Y PW TC ESS MSA 2050 STORAGE SVC PL-R8
- Price:
$3,958.99
- Availability:
- Mfr #: H24T4PE
- UNSPSC #: 81111812
- Item #: 009243285
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Compatibility Information
| Designed For | P/N: Q1J00A, Q1J00AR, Q1J00B, Q1J00BR, Q1J01A, Q1J01AR, Q1J01B, Q1J01BR, Q1J04A, Q1J04AR, Q1J28A, Q1J28AR, Q1J28B, Q1J28BR, Q1J29A, Q1J29AR, Q1J29B, Q1J29BR, Q1J32A, Q1J32AR |
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |