« Back

HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site

HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site

  • Price: 
    $9,204.99
  • Availability: 
  • Mfr #:  H10F2E
  • UNSPSC #:  81111811
  • Item #:  009246911
  • Add to Shopping List
  • cnet cat code #:  100701
Need Help? Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For P/N: R7G21A, R7G21AR, R7G22A, R7G23A, R7G24A, R7G24AR, R7G25A, R7G28A, R7G29A
Details
Service & Support Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - remote diagnosis - 4 years New releases update - 4 years Product info support - web knowledge base access - 4 years Technical support - remote monitoring - 4 years Defective media retention - 4 years
General
Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week