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HPE 3Y TC ESS APOLLO 4200 GEN10SVC
HPE 3Y TC ESS APOLLO 4200 GEN10SVC
- Price:
$3,611.99
- Availability:
- Mfr #: H00E8E
- UNSPSC #: 81111811
- Item #: 009245943
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Compatibility Information
| Designed For | P/N: P07244-B21, P07244R-B21, P07246-B21, P07246R-B21, P28700-B21, P28701-B21, R3W48A, R3W48AR, R3W49A, R3W49AR, R3W51A, R3W51AR, R6A40A, R6A40AR, R6F64A, R6F64AR, R6F65A, R6F66A, R6F66AR, R6F67A |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |