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HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$206.99
- Availability:
- Mfr #: H39R1PE
- UNSPSC #: 81111811
- Item #: 009246685
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 819784-B21, 819784-B21#0D1, 819784-B21#ABA, 819784-B21#ABJ, 819784-B21#ACF, 819784-B21#AKM, 819784-B21#B19, 819784-B21#UUF, 819784R-B21, 819785-B21, 819785-B21#0D1, 819785-B21#ABA, 819785-B21#ABJ, 819785-B21#ACF, 819785-B21#AKM, 819785-B21#B19, 819785-B21#UUF, 819785R-B21, 819785R-B21#B19, 819786-B21, 819786-B21#0D1, 819786-B21#ABA, 819786-B21#ABJ, 819786-B21#ACF, 819786-B21#AKM, 819786-B21#B19, 819786-B21#UUF, 819786R-B21, 823556-291, 823556-AA1, 823556-B21, 823556R-B21, 823559-291, 823559-AA1, 823559-B21, 823559R-B21, 823562-291, 823562-AA1, 823562-B21, 823562R-B21, 829889-291, 829889-B21, 829889R-B21, 830697-S01, 830698-S01, 830699-S01, 830700-S05, 830701-425, 830702-425, 830703-AA5, 830704-AA5, 830705-295, 830706-295, 830708-295, 830709-375, 830710-375, 830711-375, 866228-425, 871428-B21, 871428R-B21, 871429-B21, 871429R-B21, 871430-B21, 871430R-B21, 871431-B21, 871431R-B21, 872868-S05, 872872-425, 872873-425, 872874-375, 872875-375, 872876-375, 872877-375, P02060-S01, P02061-S01, P06049-B21, P9H89A, P9H93A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |