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HPE 5Y TC BAS MSA 2062 STORAGE SVC
HPE 5Y TC BAS MSA 2062 STORAGE SVC
- Price:
$4,929.99
- Availability:
- Mfr #: H28Q6E
- UNSPSC #: 81111811
- Item #: 009246959
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Compatibility Information
| Designed For | P/N: R0Q79A, R0Q79AR, R0Q80A, R0Q80AR, R0Q81A, R0Q81AR, R0Q82A, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J70AR, R7J71A, R7J71AR |
Details
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |