« Back
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$1,417.99
- Availability:
- Mfr #: H34B4PE
- UNSPSC #: 81111811
- Item #: 009246587
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 727021-B21, 727021-B21#0D1, 727021R-B21, 727021R-B21#0D1, 727026-B21, 727026R-B21, 727027-B21, 727027R-B21, 727028-B21, 727028R-B21, 727029-B21, 727029R-B21, 727030-B21, 727030R-B21, 727031-B21, 727031R-B21, 779803-S01, 779804-S01, 779805-S01, 779806-S01, 813192-B21, 813192R-B21, 813193-B21, 813193R-B21, 813194-B21, 813194R-B21, 813195-B21, 813195R-B21, 813196-B21, 813196R-B21, 813197-B21, 813197R-B21, 813198-B21, 813198-B21#0D1, 813198R-B21, 813198R-B21#0D1, 836874-S01, 836875-S01, 836876-S01, 868024-S01, 868025-S01, 868027-S01, 868050-S01, N1W90A, N1W94A, N1W94A#ABH, N1W95A, N2G74A, N2G74A#ABH |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |