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HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 4 years - on-site
- Price:
$2,525.99
- Availability:
- Mfr #: H09Z3E
- UNSPSC #: 81111811
- Item #: 009247286
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: R7G19A, R7G20A, R7G20AR |
Details
Service & Support | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 4 years ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ Technical support - remote monitoring - 4 years ¦ Defective media retention - 4 years |
General
Service Included | Parts and labor |
Type | Extended service agreement |
Location | On-site |
Full Contract Period | 4 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |