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HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site

HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site

  • Price: 
    $4,365.99
  • Availability: 
  • Mfr #:  H41M7PE
  • UNSPSC #:  81111811
  • Item #:  009243716
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  • cnet cat code #:  100701
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Compatibility Information
Designed For P/N: 719061-B21, 719061-B21#0D1, 719061-B21#ABA, 719061-B21#ABJ, 719061-B21#B19, 719061-B21#UUF, 719061R-B21, 719061R-B21#0D1, 719061R-B21#AKM, 719061R-B21#B19, 719061R-B21#UUF, 719064-B21, 719064-B21#0D1, 719064-B21#ABA, 719064-B21#ABD, 719064-B21#ABF, 719064-B21#ABJ, 719064-B21#ABU, 719064-B21#AKM, 719064-B21#B19, 719064-B21.BTO SPB2, 719064R-B21, 719064R-B21#0D1, 719064R-B21#ABA, 719064R-B21#AKM, 719064R-B21#B19, 719064R-B21#UUF, 752686-291, 752686R-B21, 752687-291, 752687R-B21, 752688-291, 752688R-B21, 752689-291, 752689-B21 NOB, 752689R-B21, 766342-291, 766342R-B21, 767032-B21, 767032-B21#0D1, 767032-B21#ABA, 767032-B21#ABJ, 767032-B21#ABU, 767032-B21#B19, 767032-B21#UUF, 767032R-B21, 767032R-B21#0D1, 767032R-B21#AKM, 767032R-B21#B19, 767032R-B21#UUF, 767033-B21, 767033-B21#0D1, 767033-B21#ABA, 767033-B21#ABJ, 767033-B21#B19, 767033-B21#UUF, 767033R-B21, 767033R-B21#B19, 768344-425, 768344-425.BTO, 768345-425, 768346-425, 768347-425, 777355-375, 779560-S05, 781029-S05, 784655-S01, 792468-S01, 800073-S01, 800075-S01, 800076-S01, 800077-S01, 800078-S01, 803420-005, 803860-B21, 803860R-B21, 810393-B21, 810393-B21#0D1, 810393-B21#ABA, 810393-B21#ABJ, 810393-B21#B19, 810393-B21#UUF, 810393R-B21, 810393R-B21#0D1, 810393R-B21#B19, 824171R-B21, 824171R-B21#B19, 826681-B21, 826681R-B21, 826682-B21, 826682-B21.BTO, 826682-B21.CTO, 826682R-B21, 826683-291, 826683-B21, 826683R-B21, 826684-B21, 826684R-B21, 827006-AA1, 827007-AA1, 827008-AA1, 840068-S05, 843556-425, 843556-425 NOB, 843556-425.SPB, 843556-425.SPB.BTO, 843557-425, 843557R-425, 845805-375, 845806-375, 848774-B21, 848774-B21.BTO, 848774-B21.CTO, 848774R-B21, 850517-S01, 850518-S01, 850519-S01, 850520-S01, 852432-B21, 852432R-B21, 859083-S01, 859084-S01, 859085-S01, 860806-425, 867448-S01, 867449-S01, 867450-S01, K8P38A, K8P38A#ABH, K8P39A, K8P39A#ABH, K8P40A, K8P41A, K8P42A, K8P43A, K8P43A#0D1, M3G77A, M3G77A#ABH, M5J91A, P9H92A, Q0D31A, Q0D32A, Q0J73A, Q0P27A
Details
Service & Support Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Defective media retention - 2 years
General
Service Included Parts and labor
Type Extended service agreement
Location On-site
Full Contract Period 2 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week