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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$1,836.99
- Availability:
- Mfr #: HY2X2PE
- UNSPSC #: 81111811
- Item #: 009244052
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 403318-B21, 403318-B22, 403318R-B21, 403318R-B22, 403319-B22, 403319R-B21, 403319R-B22, 403320-B21, 403320-B22, 403320R-B21, 403320R-B22, 403321-B22, 403321-B22R, 403321R-B22, 412133-B21, 412133-B22, 412133R-B21, 412133R-B22, 412136-B22, 412136R-B22, 412152-B21, 412152-B22, 412152R-B21, 412152R-B22, 441908-B22, 441908-B23, 507014-B21, 507014R-B21, 507015-B21, 507015R-B21, 507016-B21, 507016R-B21, 507017-B21, 507017R-B21, 507019-B21, 535888-B21, 535888R-B21, 627806-B21, 627806R-B21, 658959-S21, 681842-B21, 681842R-B21, 690375-B21, 690375R-B21, 708919-B21, 708919R-B21, 742681-B21, AJ139A, AJ435A, AL228A, AR634A, D0Z95A, D0Z96A, E0V07A, E8H55A, G6X21A, G6X21AR, G6X22A, G6X22AR |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Comprehensive defective material retention - 1 year |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |