« Back
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$3,400.99
- Availability:
- Mfr #: H40Q5PE
- UNSPSC #: 81111811
- Item #: 009244690
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 793161-B21, 793161-B21#0D1, 793161-B21#ABA, 793161-B21#ABJ, 793161-B21#ACF, 793161-B21#AKM, 793161-B21#B19, 793161-B21#UUF, 793161R-B21, 793161R-B21#0D1, 793161R-B21#AKM, 793161R-B21#B19, 793161R-B21#UUF, 793308-291, 793308-B21, 793308R-B21, 793309-S01, 793311-S01, 793316-AA1, 793317-AA1, 793318-AA1, 816817-291, 816817-B21, 816817R-B21, 816818-AA1, 816819-AA1, 816820-AA1, 816821-S01, 816822-S01, 846162-B21, 846162R-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |