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HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$830.99
- Availability:
- Mfr #: H33C2PE
- UNSPSC #: 81111811
- Item #: 009245891
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 507778-B21, 507778-B21#0D1, 507778R-B21, 507779-201, 507779-B21, 507779-B21#0D1, 507779R-B21, 507780-B21, 507780-B21#0D1, 507780R-B21, 507781-B21, 507781-B21#0D1, 507781R-B21, 507782-B21, 507782-B21#0D1, 507782-B21-SPB1, 507782R-B21, 507783-B21, 507783-B21#0D1, 507783R-B21, 507784-B21, 507784-B21#0D1, 507784R-B21, 507864-B21, 507864-B21#0D1, 507864-B21#B19, 507864R-B21, 507864R-B21#0D1, 532019-B21, 532020-B21, 532020-B21#0D1, 570775-B21, 570775R-B21, 581774-001, 595725-B21, 595725-B21#0D1, 595725R-B21, AV331A, AW168AR, AX362A, BV404AR, QU650A, QU651A, QU652A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |