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HPE 1Y PW TC ESS SVC DL380 G4 SVC
HPE 1Y PW TC ESS SVC DL380 G4 SVC
- Price:
$2,056.99
- Availability:
- Mfr #: HS8B8PE
- UNSPSC #: 81111811
- Item #: 009247070
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Compatibility Information
| Designed For | P/N: 234997-039, 311143-001, 311143-201, 311143-291, 311143-371, 311143-421, 311143-AA1, 311143R-001, 311143R-291, 311143R-371, 311143R-421, 311143R-AA1, 311144-001, 311144-201, 311144-291, 311144-371, 311144-421, 311144-AA1, 311144R-001, 311144R-291 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |