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HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 2 years - on-site
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- Price:
$1,571.99
- Availability:
- Mfr #: H07B3PE
- UNSPSC #: 81111812
- Item #: 009410361
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Compatibility Information
Designed For | P/N: AK379A, AK379AR, AK379SB, E7W43A, E7W44A, M9A07A, M9A08A, P9G69A, P9G70A, Q0L07SB, Q0L08SB |
Details
Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
Service Included | Parts and labor |
Type | Extended service agreement |
Location | On-site |
Full Contract Period | 2 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |