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Extreme Networks ExtremeWorks Premier - extended service agreement - 1 year - on-site
Extreme Networks ExtremeWorks Premier - extended service agreement - 1 year - on-site
- Price:
$3,745.99
- Availability:
- Mfr #: 98011-H35302
- UNSPSC #: 81111811
- Item #: 009279140
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Compatibility Information
| Designed For | P/N: EN-SLX-9030-48S-4C |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: next business day (for requests before 2:00 p.m.) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Training - 1 year - 4 incidents per year ¦ New releases update - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |