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Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - technical support - 1 year
Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - technical support - 1 year
- Price:
$39.99
- Availability:
- Mfr #: 98000-H31174
- UNSPSC #: 81111811
- Item #: 009462926
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: BR-RFS-6010-1000 |
Details
| Service & Support | Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Training - 1 year - 4 incidents per year ¦ New releases update - 1 year |
General
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |