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HPE Pointnext Tech Care Critical Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Critical Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$1,943.99
- Availability:
- Mfr #: H30WYPE
- UNSPSC #: 81111811
- Item #: 009489487
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: AJ070A, AJ940A, AJ940AR, AJ940SB, AJ941A, AJ941AR, AJ941SB, AW522A, AW522AR, AW523A, AW523AR, AW524A, AW524AR, AW525A, AW525AR, AW526A, AW526AR, AW613SB, AW614SB, B7E08AR, B7E36A, B7E37A, B7E38A, B7E39A, B7E40A, B7E41A, B7E42A, BK765A, BK765AR, BK766A, BK766AR, BK767A, BK767AR, BK768A, BK768AR, BK782A, BK782AR, BK783A, BK783AR, BK815A, BK815AR, BV879A, BV880A, C8S05A, K2Q10A, K2Q10AR, K2Q11A, K2Q11AR, K2Q13A, K2Q13AR, M0S80A, M0S80AR, M0S81A, M0S81AR, M0S82A, M0S82AR, M0S83A, M0S83AR, M0S84A, M0S84AR, M0S85A, M0S85AR, M0S86A, M0S86AR, M0S87A, M0S87AR, M0S88A, P9G80A, P9G80B, P9G81A, P9G81B, P9G82A, P9G82B, P9H88A, P9H88B, Q1H89A, QK769A, QK769AR, QK770A, QK770AR |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 1 year ¦ Technical support - outage management - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |