When operate on an extended schedule, 7 days a week, you can't wait for your Point-of-Sales solution to be repaired next week - or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service. This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.