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END USER SUPPORT-SZ124 3YR
END USER SUPPORT-SZ124 3YR
- Price:
$5,081.99
- Availability:
- Mfr #: S01-S124-3000
- UNSPSC #: 43210000
- Item #: 009599739
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | Ruckus SmartZone 100 |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 3 years |
| Response Time | Next business day |