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HW SPPRT NORENEWALS CISCO COLLABORATE DE
HW SPPRT NORENEWALS CISCO COLLABORATE DE
- Price:
$609.99
- Availability:
- Mfr #: CON-EWC-CPDX80KG
- UNSPSC #: 43210000
- Item #: 009810629
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Compatibility Information
| Designed For | P/N: CP-DX80-K9++=, CP-DX80-K9=, CP-DX80-K9-RF, CP-DX80-K9-WS, CP-DX80-NC-K9=, CP-DX80-NR-K9++=, CP-DX80-NR-K9=, CP-DX80-NR-K9-RF |
Details
| Service & Support | Technical support - advance parts replacement - 1 year - availability: business hours / Monday-Friday ¦ Technical support - advance parts replacement - 1 year - response time: 1 h - availability: business hours / Monday-Friday - 1 incident per year for unintentional external event ¦ Technical support ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: NBD - availability: after business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: NBD - availability: after business hours / Monday-Friday - severity level 4 ¦ Product info support - web knowledge base access - 1 year |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |