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Check Point Collaborative Enterprise Support Co-Premium - extended service agreement - 1 year - shipment
Check Point Collaborative Enterprise Support Co-Premium - extended service agreement - 1 year - shipment
- Price:
$0.99
- Availability:
- Mfr #: CPCES-CO-PREMIUM-1550
- UNSPSC #: 81111811
- Item #: 009941435
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | Check Point 1550 Security Appliance |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: SBD - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Same business day |
| Service Availability | 24 hours a day / 7 days a week |