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Fortinet FortiCare Elite - technical support (renewal) - for FortiGate-VM16V Virtual Appliance - 5 years
Fortinet FortiCare Elite - technical support (renewal) - for FortiGate-VM16V Virtual Appliance - 5 years
- Price:
$6,652.99
- Availability:
- Mfr #: FC-10-F16VM-204-02-60
- UNSPSC #: 81111811
- Item #: 009996338
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | Fortinet FortiGate 200F |
Details
| Service & Support | Phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical ¦ Web support - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Web support - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |
General
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | FortiGate-VM16V Virtual Appliance |
| Installation Type | Locally installed |
| Upgrade from | Fortinet FortiCare Premium |