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PA-1420, PARTNER ENABLED 4-HOUR PREMIUM SUPPORT, 5 YEARS (60 MONTHS) T
  • Price: 
    $34,891.99
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PA-1420, PARTNER ENABLED 4-HOUR PREMIUM SUPPORT, 5 YEARS (60 MONTHS) T

PA-1420, PARTNER ENABLED 4-HOUR PREMIUM SUPPORT, 5 YEARS (60 MONTHS) T

  • Price: 
    $34,891.99
  • Availability: 
  • Mfr #:  PAN-SVC-B4HR-1420-5YR-R
  • UNSPSC #:  81111811
  • Item #:  010149029
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  • cnet cat code #:  2004010Z
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Compatibility Information
Designed For Palo Alto Networks PA-1420
Details
Service & Support Extended service agreement - advance parts replacement - 5 years - shipment - response time: 4 h ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 5 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity low ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years
General
Service Included Advance parts replacement
Location Shipment
Full Contract Period 5 years
Response Time 4 hours