« Back
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 2 years - on-site
![](https://media.zones.com/images/mfr/logo_hewlett_packard_enterprise.gif)
- Price:
$5,484.99
- Availability:
- Mfr #: H35N6PE
- UNSPSC #: 81111811
- Item #: 009486988
- Add to Shopping List
![](https://media.zones.com/images/products/5E3F8DFE-FD3D-4991-89E8-28D69FADC812.jpg)
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: 732360-B21, 732360R-B21, 732361-B21, 732361R-B21, 732365-B21, 732365R-B21, 826956-B21, 826957-B21, 826958-B21 |
Details
Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 2 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |