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HPE 1Y PW TC ESS WDMR SY480 GEN9 SVC
HPE 1Y PW TC ESS WDMR SY480 GEN9 SVC
- Price:
$2,625.99
- Availability:
- Mfr #: H34Z0PE
- UNSPSC #: 81111811
- Item #: 009178683
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Compatibility Information
| Designed For | P/N: 732350-B21, 732350R-B21, 732351-B21, 732351R-B21, 732352-B21, 732352R-B21, 826950-B21, 826951-B21, 826952-B21, 826952R-B21, 826953-B21, 826953R-B21, 826954-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |