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2Y PW TC CRIT WDMR EL E920D SVC
2Y PW TC CRIT WDMR EL E920D SVC
- Price:
$10,302.99
- Availability:
- Mfr #: H32XDPE
- UNSPSC #: 81111811
- Item #: 009631926
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Compatibility Information
| Designed For | P/N: P40892-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 2 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 2 years ¦ New releases update - 2 years ¦ Product info support - web knowledge base access - 2 years ¦ Technical support - remote monitoring - 2 years ¦ Defective media retention - 2 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |