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6Y TC ESS WDMR DL345 GEN11 SVC
  • Price: 
    $12,675.99
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6Y TC ESS WDMR DL345 GEN11 SVC

6Y TC ESS WDMR DL345 GEN11 SVC

  • Price: 
    $12,675.99
  • Availability: 
  • Mfr #:  H79B1E
  • UNSPSC #:  81111811
  • Item #:  010164262
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  • cnet cat code #:  10070103
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Compatibility Information
Designed For HPE ProLiant DL345 Gen11
Details
Service & Support Extended service agreement - parts and labor - 6 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 6 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 6 years ¦ Technical support - remote diagnosis - 6 years ¦ Technical support - visual remote guidance - 6 years ¦ New releases update - 6 years ¦ Technical support - phone consulting - 6 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 6 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 6 years ¦ Defective media retention - 6 years
General
Service Included Parts and labor
Location On-site
Full Contract Period 6 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week