Call management with a single headset and volume control ideal for customer service centers who are transitioning from desk phones to softphones and unified communications (UC) and require users to manage audio from two sources with a single headset
The MDA100 QD Series helps you transition seamlessly from desk phones to softphones without investing in new headsets. These simple, intuitive switches mean customer service representatives (CSRs) with headsets can manage audio from both a desk phone and a softphone without swapping between headsets. They are designed to minimize disruptions, so your CSRs are free to focus on delivering exceptional customer experiences.