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3Y POLY+ BLACKWIRE SERVICE
3Y POLY+ BLACKWIRE SERVICE
- Price:
$11.99
- Availability:
- Mfr #: PBLKWIRE312
- UNSPSC #: 81111811
- Item #: 010945236
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | HP Poly Blackwire 3210, 3215, 3220, 3225, 3310, 3310-M, 3315, 3315-M, 3320, 3320-M, 3325, 5210, 5220, 8225, 8225-M, C3210, C3215, C3220, C3225, C5210, C5220 ¦ HP Poly Sync 40 ¦ HP Poly Voyager 4320-M ¦ Poly Blackwire |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Other |