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FOR US GOVERNMENT ACCOUNTS ONLY. PREM SUP 5 YEAR TERM PA-3410

FOR US GOVERNMENT ACCOUNTS ONLY. PREM SUP 5 YEAR TERM PA-3410

  • Price: 
    $28,526.99
  • Availability: 
  • Mfr #:  PAN-SVC-PREMUSG-1420-5YR
  • UNSPSC #:  81111811
  • Item #:  011123852
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  • cnet cat code #:  10070104
Need Help? Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For Palo Alto Networks PA-1420
Details
Service & Support Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 5 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity low ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years
General
Service Included Advance parts replacement
Location Shipment
Full Contract Period 5 years
Response Time Next business day
Pricing Type US government