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HPE 3Y TC CRIT WDMR OEM DL380 GEN11HWSVC
HPE 3Y TC CRIT WDMR OEM DL380 GEN11HWSVC
- Price:
$13,750.99
- Availability:
- Mfr #: H39NVE
- UNSPSC #: 81111811
- Item #: 010725384
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Compatibility Information
| Designed For | HPE ProLiant DL380 Gen11 Network Choice |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 3 years ¦ Technical support - outage management - 3 years - severity level 1 ¦ Defective media retention - 3 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | OEM server |