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STANDARD SUPPORT 3-YEAR TERM PA-3220

STANDARD SUPPORT 3-YEAR TERM PA-3220

  • Price: 
    $0.99
  • Availability: 
  • Mfr #:  PAN-SVC-STND-3220-3YR
  • UNSPSC #:  81111811
  • Item #:  011677145
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  • cnet cat code #:  10070104
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Compatibility Information
Designed For Palo Alto Networks PA-3220
Details
Service & Support Extended service agreement - parts and labor - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 business hour - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 4 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 3 years - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday ¦ Technical support - web support - 3 years ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years
General
Service Included Parts and labor
Full Contract Period 3 years
Pricing Type Prepaid