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1YR SMARTNET PRTNR SUP 24X7X4 SVCSCATALYST 2960 X 24 GIGE 4X 1G SFP
1YR SMARTNET PRTNR SUP 24X7X4 SVCSCATALYST 2960 X 24 GIGE 4X 1G SFP
- Price:
$307.99
- Availability:
- Mfr #: CON-PSUP-WSC296XT
- UNSPSC #: 81111811
- Item #: 011681806
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Compatibility Information
| Designed For | P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS |
Details
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 hours - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 hours - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |