HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Product Description Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 5 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 5 years
- Response Time Next business day
- Service Availability 9 hours a day / 5 days a week
- Designed For Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Go Mobile System Bundle, Pole Display, Stability Mount; Engage Go Fixed Mount, Jacket, Tilt Mount; Engage One Basic I/O Connectivity Base, Pro; Engage One Pro Advanced Fan-less Hub, Slim VESA, VESA hub; EngageGo Base Jacket, iSMP4
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