Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. You, the partner, develop and deploy services, based on both foundational and smart capabilities, and retain primary responsibility for providing support to your end users under your own brand of collaborative service, enabled by PSS. Partner Support Service is structured to allow for a phased implementation.