ExtremeWorks Managed Services MonitoringPLUS - Onsite offerings provides continuous remote network monitoring, technical support, advanced parts replacement with on-site labor. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports. Network and device events that are detected and collected via the remote monitoring process are systematically evaluated, correlated and presented to customer via a pre-prescribed alarm notification process in support of a customer initiated maintenance service request.