Lenovo's Accidental Damage Protection protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen. This fixed cost, fixed term protection plan minimizes unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs. Lenovo guarantees that systems will be repaired with qualified Lenovo parts. If the system is not damaged beyond repair, the end users' PC is returned to them after being restored by certified Lenovo technicians. If repair is not possible, the entire system will be replaced at no additional charge.
All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
- Product Description Lenovo Accidental Damage Protection for Onsite - accidental damage coverage - 3 years - School Year Term
- Type Accidental damage coverage
- Full Contract Period 3 years
- Support Period School Year Term
- Designed For ThinkPad L15 Gen 4 21H3, 21H7; L380 20M5, 20M6; L380 Yoga 20M7, 20M8; L390 20NR, 20NS; L390 Yoga 20NT, 20NU; T14 Gen 4 21K3
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