Star Micronics' Extend-A-Star service agreement allows customers to extend the maintenance program beyond the limited warranty, at a low cost per printer.
Customers may simply register their printers online with the printers' serial number. The registered serial number is all the customer needs to call a technical support specialist to notify Star of the impending return.
Realizing the critical role the POS printer has for Star's customers, repairs will be made on insured printers within 72 business hours of the printer being received by Star Micronics.