HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
- Product Description HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 1 year - shipment
- Type Extended service agreement
- Service Included Replacement
- Location Shipment
- Full Contract Period 1 year
- Response Time Next business day
- Service Availability 9 hours a day / 5 days a week
- Pricing Type Academic, for retail customers
- Class of Equipment Complicated network devices
- Designed For P/N: R0K12A, R0K13A, R0K13AR, R0K14A, R0K14AR, R4E10A, R4E11A
|
