Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
- Product Description Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - extended service agreement - 2 years - 2nd/3rd year - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 2 years
- Support Period 2nd and 3rd year
- Response Time 2 business days
- Service Availability Business hours
- Designed For Latitude 5280, 5290, 5300, 5300 2-in-1, 5400 Chromebook Enterprise, 5401, 5410, 5411, 5420, 5450 (Version 2024), 5455, 5480, 5490, 5500, 5501, 5510, 5511, 5550 (Version 2024), 5580, 5590, E5250, E5270, E5450, E5470, E5550, E5570
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