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Self-Service Kiosks

First choice for IT®

Retail IT success stories start here.

Transform the Customer Experience: More Engaging, Interactive, and Empowering

Self-service kiosks are highly visual, easy to use, and smart additions to your omnichannel strategy.

Self-service kiosks join a long list of technologies empowering consumers. An increasingly tech-savvy population of do-it-yourselfers have embraced any opportunity to use technology to better their lives. Retailers are taking notice.

"Selecting, configuring, installing, and supporting the best self-service kiosks for your customers, business model, and budget is a big challenge. Zones' expertise makes all the difference."

Self-service never looked so good.

Customer Benefits of Retail Kiosks

In addition to giving customers interactive access to product information and options, the benefits of self-service kiosks include:
  • Enhance the in-store experience with product demonstration videos.
  • Enable fast self-checkout with contactless payment.
  • Connect kiosks to Apple Pay™ and your loyalty program to enable even faster checkout while customers accumulate rewards for future purchases.

Business Benefits of Retail Kiosks

Improving operational efficiencies and profit margins are two big ones. Additional benefits of self-service kiosks include:
  • Optimize labor costs by freeing staff to focus on priority tasks and value-added services.
  • Increase sales via upselling, recommendations, and special offers.
  • Support the endless aisle effect, enabling you to sell in-store customers products that are out of stock or not sold in-store.
  • Link kiosks to your loyalty program to support omnichannel marketing efforts and repeat business.
  • Collect retail analytics for insights into customer behavior, best- and least-selling items, and more for better decision-making.
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TELL ME MORE

Focus on your strategic initiatives. Leave the IT complexities to us.

Selecting, configuring, installing, and supporting the best self-service kiosks for your customers, business model, and budget is a big challenge. Zones' expertise makes all the difference. Our customer-centered approach is all about solving your complex IT problems today with complete solutions that transition tomorrow as your needs change.

Let our end-to-end services and unmatched global supply chain expedite your digital transformation.

Expert Guidance

Based on your requirements and budget, we'll show you how self-service kiosks can enhance your customers' experiences and your business's bottom line. And because Zones is brand and OEM-agnostic, we'll help you select the kiosk solutions that best fit your needs. We don't sell one-size-fits-all solutions.

Additional services include:

  • Conduct site surveys to help you identify the ideal retail kiosk locations, based on customer traffic
  • Determine the best mounting approach – freestanding, counter-mounted, or wall-mounted – for each kiosk location
  • Identify and plan for power and network connectivity

Project Management and Logistics

We'll acquire, provision, configure, and deploy your retail kiosk solutions wherever you need them. In the U.S. and worldwide, our unmatched global supply chain and complete lifecycle management services have you covered in more than 100 countries. And you'll have full visibility every step of the way.

Training

We provide go-live training after installation and testing are complete. Self-service kiosks are designed to be intuitive and easy to use. Still, it's important that your staff can help customers if needed.

24/7/365 Technical Support Available

If there's a problem with a kiosk, you can contact the Zones Service Desk via chat, email, and phone anytime. We can often diagnose problems remotely. If a replacement part is needed, we'll order it for you and schedule a technician for installation and testing.
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Make your customer experience your retail advantage.

Get everything you need for self-service retail kiosks that engage customers and improve your bottom line.