Cloud Managed Services

Designed to keep your Zones Cloud Managed Services or Cloud Migration Services solution running smoothly in any situation

Complete Administration of All Cloud Resources
Cloud Managed Services - Complete Administration of All Cloud sql-server-li pl-3
  • Application deployment and monitoring
  • Change management
  • Data management
  • Performance and problem management
  • Policy enforcement
  • Our self-service portal makes it easy to select the cloud-based services you want.

    Monitoring Services
    Cloud Managed Services - Monitoring Services icon
    • Network monitoring to achieve optimal network availability and performance
    • Server monitoring to optimize server system resource usage, which improves capacity planning and the end user experience
    • Database monitoring to improve database performance, and backup monitoring to ensure successful backups are completed to support business continuity
    Maintenance Services
    Cloud Managed Services - Maintenance Services icon
    • Network maintenance to optimize network communication
    • Server maintenance and virtual machine configuration
    • Patch management to address software vulnerabilities
    • Identity management and access management for improved security
    Support Services
    Cloud Managed Services - Support Services icon
    • Event Logging Server: Allows for normal operation, detects and escalates
    • Includes change request management in adherence with best practices
    • Service Level Delivery: Ensures quick resolution of requests and incidents
    • Service Delivery Management: Ensures optimal delivery of support services
    • Reporting & Dashboard Analytics: For real-time updates on your IT infrastructure

    Compare our Cloud Managed Service offerings

      Cloud Managed Services Cloud Migration Services
      Purchase services as your need them for your cloud transformation. Get a complete end-to-end packaged solution.
    O365 Services Catalog    
    Initial environment assessment –ZDS
    Existing exchange setup / licensing information gathering
    License recommendation & enablement report
    Architecture & Design of O365
    O365 Tenant Provisioning
    O365 POC for 15 Users:
    • Configure Azure Active Directory Basic
    • Configure mail flow connection of O365
    • Configure & Setup Exchange Online
    • Assign O365 licenses to users
    • Pilot users Onboarding
    • Migration to O365 (MAPI–Email only)
    Configure & Setup SharePoint Online
    Configure & Setup OneDrive for Business
    Configure & Setup Teams
    Azure Active Directory

    P1/P2, DLP, VAPT, Message Encryption, RMS, eDiscovery, Data Governance, Advanced Compliance, O365 ATP P1 & P2, Cloud App Security, AIP P1 & P2, AzureATP

    Install and configure Directory synchronization - Azure AD connect
    Hybrid Exchange configuration & Mail flow setup
    Setup Microsoft Office Applications
    O365 Managed Services Catalog    
    Service Desk Report

    24/7 Support

    Monitoring

    24/7 Monitoring

    Online Ticketing System
    Dashboards and Reports
    Alert Notifications
    Alert Filtering & Management
    O365–Email Support
    Full O365 Covered–Email + Teams + OneDrive Support
    L2/L3 Support
    Monthly Security Check - Microsoft 0365 Compliance Manager
    Technology Advisory
    SLA Based Service Delivery
    Technical Account Manager
    Azure IaaS Catalog    
    Initial environment assessment –ZDS
    On-prem server/data gathering
    Recommendation for the cloud enablement report
    Architecture & Design of Azure infrastructure
    Launch & configure VM instance-Windows or LinuxOS
    Network Configuration: vNet, Subnets and Network Security groups
    Configure Azue Cloud Backup
    Configure Azure Workspace Monitoring-out-of-the-box metrics
    Configure out-of-the-box Azure Billing Management
    Hybrid cloud connectivity (Point to Site)
    Migration:
    • Lift/Shift Manual Import/Export
    • OS Source Disk
    Azure Managed Services Catalog    
    Service Desk Report
    Monitoring
    Online Ticketing System
    Dashboards and Reports
    Alert Notifications
    Alert Filtering & Management
    L2/L3 Support
    VM Management
    Network & Firewall Management
    Database Management
    Monthly security check-Azure Security Center
    Technology Advisory
    SLA Based Service Delivery
    Technical Account Manager
    Vulnerability Assessment & Penetration Testing Services Catalog    
    Vulnerability Scanning
    Password Auditor
    TCP/UDP Port Scan
    SSL/TLS Scanner
    DNS Zone Transfer Vulnerability Scanner
    Website Scanner
    URL Fuzzer
    SQLi Scanner
    XSS Scanner
    Sharepoint Scanner
    Wordpress Scanner
    SQLi Exploiter
    XSS Exploiter
    HTTP Request Logger Scan
    Get started with Zones Cloud Managed Services