HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Product Description Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - extended service agreement - 2 years - pick-up and return
- Type Extended service agreement
- Service Included Parts and labor
- Location Pick-up and return
- Full Contract Period 2 years
- Service Availability 9 hours a day / 5 days a week
- Designed For OMEN by HP Laptop 15, 17; Chromebook 11, 14, 15; Chromebook x360; ENVY Laptop 13, 17; ENVY x360 Laptop; Laptop 14, 15, 17; Pavilion Gaming Laptop 15, 17; Pavilion Laptop 13, 14, 15, G6; Pavilion x360 Laptop; Spectre Folio Laptop 13; Spectre x360 Laptop; Stream Laptop 14; ZBook 15 G2
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