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Citrix Appliance Maintenance Gold - technical support - for Citrix NetScaler Application Firewall - 3 years
Citrix Appliance Maintenance Gold - technical support - for Citrix NetScaler Application Firewall - 3 years
- Price:
$79,578.99
- Availability:
- Mfr #: 4019434-E3
- UNSPSC #: 81111812
- Item #: 001609734
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 3007198-E3 |
Details
| Service & Support | Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 3 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 3 years - response time: 5 days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 3 years ¦ Replacement - 3 years - response time: next business day - availability: 24 hours a day / Monday-Sunday |
General
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Citrix NetScaler Application Firewall |
| Installation Type | Locally installed |
| License Pricing | Volume / level 3 |
| Licensing Program | Citrix Enterprise Licensing Program (ELA) |