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HPE Foundation Care Call-To-Repair Service - extended service agreement - 1 year - on-site
HPE Foundation Care Call-To-Repair Service - extended service agreement - 1 year - on-site
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Compatibility Information
Designed For | HPE NJ5000-5G-PoE+ Walljack |
Details
Service & Support Details | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote diagnosis - 1 year ¿ New releases update - 1 year ¿ Product info support - web knowledge base access - 1 year |
General
Service Included | Parts and labor |
Type | Extended service agreement |
Location | On-site |
Full Contract Period | 1 year |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |