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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
- Price:
$1,959.99
- Availability:
- Mfr #: U3AY7E
- UNSPSC #: 81111812
- Item #: 001836137
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Compatibility Information
Designed For | HPE SB3000c Tape Blade ¦ HPE LTO-4 Ultrium 1760 ¦ HPE LTO-5 Ultrium 3000, 3280 ¦ HPE StorageWorks Ultrium 1760 ¦ HPE StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-6 Ultrium 6650 ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive ¦ HPE Ultrium 920 |
Details
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Comprehensive defective material retention - 3 years |
Service & Support Details | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¿ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote diagnosis - 3 years ¿ Product info support - web knowledge base access - 3 years ¿ New releases update - 3 years ¿ Comprehensive defective material retention - 3 years |
General
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |