« Back
HPE Foundation Care Call-To-Repair Service - extended service agreement - 4 years - on-site
HPE Foundation Care Call-To-Repair Service - extended service agreement - 4 years - on-site
- Price:
$5,443.99
- Availability:
- Mfr #: U3BB6E
- UNSPSC #: 81111812
- Item #: 001836331
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | HPE LTO-5 Ultrium 3000 ¦ HPE Rack-Mount Kit LTO-4 Ultrium 1760 ¦ HPE StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit ¦ HPE StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit ¦ HPE Ultrium 920 |
Details
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 years ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years |
| Service & Support Details | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote diagnosis - 4 years ¿ New releases update - 4 years ¿ Product info support - web knowledge base access - 4 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |