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Citrix Appliance Maintenance Bronze - extended service agreement - 1 year - shipment

Citrix Appliance Maintenance Bronze - extended service agreement - 1 year - shipment

  • Price: 
    $1,096.99
  • Availability: 
  • Mfr #:  4032382-E1
  • UNSPSC #:  81111812
  • Item #:  001928251
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  • cnet cat code #:  10070104
Need Help? Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For P/N: 3012401-E1
Details
Service & Support Details Extended service agreement - replacement - 1 year - shipment - response time: 10 business days - availability: business hours / Monday-Friday ¿ Technical support - phone consulting - 1 year - response time: 1 hour - availability: business hours / Monday-Friday - severity level 1 ¿ Technical support - web support - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¿ Technical support - web support - 1 year - response time: 24 hours - availability: business hours / Monday-Friday - severity level 3 ¿ Technical support - web support - 1 year - response time: 5 days - availability: business hours / Monday-Friday - severity level 4 ¿ Product info support - web knowledge base access - 1 year ¿ New releases update - 1 year
General
Type Extended service agreement
Service Included Replacement
Location Shipment
Full Contract Period 1 year
Response Time 10 business days
Service Availability Business hours
Pricing Type Citrix Enterprise License Program (ELA) (Level 1)