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HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
- Price:
$9,251.99
- Availability: In stock
- Mfr #: U5DB6E
- UNSPSC #: 81111812
- Item #: 002229364
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Need Help?
Contact your Zones Account Manager or call 800.408.9663
Compatibility Information
| Designed For | HPE ConvergedSystem 700x CloudSystem Expansion Block, 700x CloudSystem Starter Kit |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
| Service & Support Details | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote diagnosis - 3 years ¿ Product info support - web knowledge base access - 3 years ¿ New releases update - 3 years ¿ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |