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OverlandCare Silver - extended service agreement - 1 year - on-site

OverlandCare Silver - extended service agreement - 1 year - on-site

  • Price: 
    $1,170.99
  • Availability: 
  • Mfr #:  EW-24SLVR1EX
  • UNSPSC #:  81111812
  • Item #:  002501255
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  • cnet cat code #:  10070105
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Compatibility Information
Designed For Overland Tandberg NEOs T24
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Product info support - e-mail consulting - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year - availability: business hours
Service & Support Details Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¿ Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - Customer Replaceable Units ¿ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¿ Product info support - web support - 1 year ¿ Product info support - e-mail consulting - 1 year ¿ Product info support - web knowledge base access - 1 year ¿ New releases update - 1 year ¿ Technical support - remote diagnosis - 1 year - availability: business hours
General
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week